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Jobza Agency Privacy Policy

Last Updated: October 2025

1. Who We Are

Jobza is a Compliance-as-a-Service (CaaS) platform connecting domestic workers, employers, agencies, and labor authorities under a transparent and legally compliant framework. We operate under Egypt's Labor Law No. 14 of 2025, international recruitment standards, and the ILO Domestic Workers Convention (C189).

Our entities include:

  • Jobza LLC – technology and platform operations
  • Care Comm-Unity – social impact and worker protection programs
  • Diamond Alliance Services – compliance and cross-border agency operations management
2. Information We Collect

We collect the following types of information related to agencies:

a. Agency Data

  • Agency name, registration number, license number, and establishment date
  • Contact information: email, phone number, and address
  • Active branch details and number of affiliated workers

b. Affiliated Worker Data

  • Personal data of workers managed by the Agency on the platform
  • Documents, certifications, and employment records
  • Performance records, attendance, and payment history

c. Operational Data

  • Booking records, gig assignments, and replacement requests
  • E-Contract records and payment transactions
  • Dispute records and resolutions
3. How We Use Your Information

We use your data to:

  • Create and manage your Agency account on Jobza
  • Enable management of affiliated workers and their profiles
  • Facilitate bookings, gig assignments, and payments
  • Verify compliance with local labor laws
  • Provide administrative dashboards and analytics
  • Support dispute resolution and auditing
  • Send notifications, updates, and support communications

We do not sell, rent, or trade personal data.

4. Agency Responsibilities for Data

As an Agency, you are responsible for:

  • Ensuring accuracy and currency of affiliated worker data
  • Obtaining explicit consent from workers before sharing their data
  • Complying with local data protection laws
  • Reporting any data breaches or security issues
  • Maintaining confidentiality of worker and employer data
5. How We Share Data

Your data may be shared only with:

  • Authorized employers – for legitimate job placements and bookings
  • Government labor authorities and embassies – for verification, oversight, or dispute resolution
  • Cloud and analytics providers – for secure data hosting and performance monitoring
  • Legal partners – when required for legal compliance

All third-party partners are contractually bound to maintain confidentiality and comply with applicable data protection laws.

6. International Data Transfers

Because Jobza operates across multiple countries, your data may be transferred outside your home country. We ensure all cross-border transfers comply with:

  • The Egyptian Data Protection Law (Law No. 151 of 2020)
  • GDPR principles for users in the EU
  • Applicable bilateral labor agreements
7. Data Retention

We retain data only for as long as necessary:

  • Active accounts: until deactivation or closure
  • Compliance and legal records: up to 7 years (as required by labor law)
  • Analytics and logs: anonymized after 12 months

When data is no longer needed, it is securely deleted or anonymized.

8. Agency Rights

Depending on your jurisdiction, you may:

  • Access, correct, or delete your personal data
  • Withdraw consent (where processing is based on consent)
  • Object to processing or request data portability
  • File a complaint with the Egyptian Data Protection Authority or relevant local regulator

Requests can be made by emailing [email protected].

9. Data Security

We employ industry-standard encryption, multi-layer authentication, and restricted access controls to safeguard all personal information. Security audits and compliance reviews are performed regularly.

10. Contact Us

For questions or concerns about this Privacy Policy or data protection practices, please contact:

Data Protection Officer - Jobza LLC

📧 [email protected]

© 2025 Jobza LLC – Powered by Care Comm-Unity & Diamond Alliance Services.
Jobza is a Compliance-as-a-Service (CaaS) platform operating under Egypt's Labor Law No. 14 of 2025 and aligned with ILO Fair Recruitment Guidelines.